Second Opinion
Second opinion at Memorial Sloan Kettering (MSK)
How it works
MSK paused its formal online-submission second-opinion program in 2025. Current pathways: in-person or telemedicine appointment (scheduled via care advisor); or a remote review through its PinnacleCare VirtualConnect partner service for patients who cannot travel.
Cost
MSK appointments: billed through your insurance when eligible, or billed directly. PinnacleCare pricing is negotiated directly with PinnacleCare.
Turnaround time
Varies by pathway. Telemedicine appointment scheduling is case-dependent. PinnacleCare remote reviews typically take 1–3 weeks.
What's covered
Full multidisciplinary coverage across all cancer types MSK treats.
When this is a good fit
Patients in the NYC area or willing to travel. Complex or rare cancers where MSK has deep subspecialty expertise.
When to consider other options
Patients who specifically want a fully asynchronous online-submission second opinion — that offering is currently paused.
How to request
Related guides
Self-referral process, documents to gather, insurance rules.
Virtual oncology second opinion: what to expect →How remote record review and video consultation work.
Does insurance cover cancer second opinions? →Medicare, Medicare Advantage, PPO, HMO coverage rules.
Second opinion cost comparison →What major centers charge and insurance coverage.
How to request your medical records →HIPAA right-of-access steps. Required before any second opinion.
All NCI-designated cancer centers →72 centers with state browser and CMS quality ratings.